Our Solutions

IT Services for Home Users

overview

What is IT Support services?

IT Support services, simply put is support for IT. It can be for Businesses as well as Home users too. You can choose to receive support remotely or have one of our IT technician visit you (Metro and Regional Melbourne only), all for a fixed price. No hidden charges.

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Our IT Support services (Residential or Business) will help for anything, anytime, anywhere. Let’s get started

Solutions

Our IT Support Services for Home & Business include

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    Network and NBN

    Internet, Wifi and Network are inter dependent, which is why V4IT network management & monitoring services have become critical to IT needs.

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    Service desk

    V4IT’s 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    All Devices

    V4IT ensures all your devices including computers, printers, routers, servers, firewall etc run with 100% efficiency.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    V4IT supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    V4IT provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

V4IT are always accommodating to our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

Affordable and Reliable

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support